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The importance of technology as a tool for business cannot be overstated, especially for small and medium businesses (SMBs).

Processes that could be managed by an additional person (or group of people!) in a larger enterprise are often managed by one soul at an SMB, meaning things are almost certain to be overlooked unless there are appropriate technology solutions in place. Technology is an accelerator — allowing you to do more with less — and nowhere is that more important than in a smaller business.

Enhanced Focus on Core Deliverables

When you have a small technology department, chances are it always feels like you’re juggling hard to keep everything moving in the right direction. You’re leaning this way and that, chasing different projects as they heat up and then finding a way to keep other projects going at minimal levels while you focus on the current hot topic.

This is a fine approach until something critical breaks — and then all bets are off. A serious breach or server outage can mean days or even weeks of time away from mission-critical projects that will keep the business moving forward, giving competitors time to catch up and bypass you on an important project.

A Competitive Edge

While the benefits of outsourcing technology support are myriad, some of the most important are the ones that will help you create and maintain a competitive edge over other businesses your size — or even larger businesses:

• Reduced administration expenses
• Increased performance and reliability
• Enhanced focus on core business deliverables
• Immediate access to the best resources and technology
• Advanced disaster recovery/business continuity solutions
• Expanded room for internal focus on bringing in emerging technology and long-term strategy
• Reduction in the cost of training and certifications
• Scheduled system upgrades and backups
• Dedicated project management team for new technology implementation projects

Maintain Your Core

One of the best recommendations that we can make as your technology support team is to leave your core competencies in-house, and outsource the rest. This lets your team focus on key differentiators in your business while always keeping in mind that one size does not fit all.

Strategic Planning

Making a decision to outsource any of your business efforts is a big one, so it is important to fully map out your needs before you begin. Our dedicated support team is available to walk through discovery with you to ensure that nothing is overlooked in the process, detailing key touchpoints and opportunities for failure and how they will be supported throughout the process.

Tech Support of Minnesota is pleased to support the Southern Twin Cities Metro and surrounding areas: Apple Valley, Belle Plaine, Bloomington, Burnsville, Carver, Chanhassen, Chaska, Dundas, Eagan, Eden Prairie, Elko New Market, Faribault, Farmington, Henderson, Jordan, Lakeville, Le Center, Le Sueur, Lonsdale, Mankato, Medford, New Prague, Northfield, Owatonna, Prior Lake, Savage, Shakopee, St. Peter, and Waconia

Let us help you define what best practices for IT outsourcing look like at your unique organization, and how Tech Support of Minnesota can fit into the picture and provide your team the space it needs to innovate and deliver superior products and services to your customers.