Our Purpose

Everyone needs a purpose, and businesses are the same way.

What’s our purpose in life? To take away your technology headaches, and replace them with seamless, affordable, reliable and flexible solutions that scale with your business needs. We want to take technology sourcing beyond break-fix and into the realm of “trusted and intuitive business partner”.

Staying Ahead of Trends

First and foremost, our clients are the most important part of Tech Support of Minnesota. We strive to be the most proactive partner possible, offering forward-looking guidance that will support your business needs both now and in the future. We know that you need more than simply a company to outsource your technology support; you need a true partner in every sense of the term, and it is our goal to become that partner for you.

Key Business Tenets

• Customers Come First. This one is a non-negotiable for us. We want to provide the most friendly, knowledgeable service available in the Twin Cities Metro Area, with always-on availability. And we want our teams to communicate in a way that you understand, without a bunch of confusing and fancy-sounding jargon.
• Always Accountable. Accountability is a big deal, and just as you hold your internal employees accountable – we hold ourselves accountable for supporting you as you achieve your business goals and objectives.
• Listen First, Then Recommend. We don’t go into every project knowing the ideal answer. That means we need to spend the time listening to your team in order to help define the next steps. We are committed to taking the time required to ensure that your business gets the best solution – every time.
• Guaranteed Results. If for any reason you are not happy with the services or solution, then we will make it right. No questions asked.
• Reliable Solutions That Work for You. The best platform in the world is useless unless it is available for use and fulfills your business needs. Keeping the technology humming along is something we excel at, giving you the space to dream big dreams about your business and then make them happen.
• No Hidden or Extra Charges. When we come to an agreement on a specific project, you will know exactly what you will be paying for our services. We don’t believe in hidden fees, “extra” charges or add-ons that can add significantly to the upfront cost you were expecting.

Our partners trust us and know that we work with their best interests at heart, from a place of mutual support. We are confident in our expertise and the experience of our teams and are ready to help you accelerate your next business initiatives.